The Friendly Trust Is a Registered Charity Which Helps Vulnerable Adults To Manage Their Money.
How We Help
At The Friendly Trust, We Support People Who May Be Vulnerable...
including those with disabilities or long-term health conditions — to manage their money safely and confidently.
We work closely with individuals, families, carers, and professionals to reduce the stress and isolation caused by poverty, debt, and financial abuse. Our support is practical, personal, and always focused on helping people live more independently.
96 %
of Service Users felt their money was safer with the Friendly Trust
What we do
How We Help
Who We Are
We were established in 1998 and became a registered charity in 2000. Since then, we’ve helped thousands of people across Wales and beyond to feel safer, more confident, and more in control of their finances.
Why Our Work Matters
Many of the people we support face challenges such as:
- Poor health or disability
- Major life changes like bereavement or job loss
- Low confidence with money or digital skills
- Risk of financial abuse or scams
Without the right support, these challenges can lead to debt, exploitation, and exclusion. That’s where we come in.
What We Believe
We believe that everyone — no matter their circumstances:
- Has the same value and rights as anyone else
- Should be able to make their own important decisions
- Deserves support from their family, community, and services to reach their goals.
- Should have a say in how services are designed and delivered
What We Do
We offer a wide range of services, including:
- Help with managing money and debt
- Support to claim benefits
- Help with setting up a Lasting Power of Attorney
- Advice on wills and trusts
- Acting as a Deputy through the Court of Protection
- Managing trusts for vulnerable people
- Protecting people from financial abuse
- Acting as an Appointee to manage benefits and bills
We are not financial advisors, but if someone needs expert advice, we can help them access a qualified Independent Financial Advisor.
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Real Impact
Since 1998, we’ve helped thousands of people feel safer and more in control of their money. In our most recent survey:
- 96% of people said their money felt safer with our support
- 99% said their bills were more manageable
Stories of Hope
“
“I was on my own and needed someone to help me with my money and to find a new home. The Friendly Trust was very supportive and helped me a lot..."
Dawn

